| Code: | LGH2226 | Acronym: | LIIV |
| Teaching Area: | Modern Languages |
| Acronym | Study plan | Curriculum Years | ECTS | Contact hours | Total Hours |
|---|---|---|---|---|---|
| LGH | Aviso nº 9705/2017 & Ret. nº 682/2018 | 2º | 4 ECTS | 38 | 107 |
| Theoretical-Practical: | 31,50 |
| Other: | 8,00 |
Teaching - Hours
|
Inglês
Description of Curricular Unit
This curricular unit aims to lead students to the development of oral and written comprehension and production skills, in English, through the progressive acquisition and application of grammatical, lexical, semantic and pragmatic contents, so that, by the end of the semester, students can have consolidated B2 level of the Common European Framework of Reference, progressively approaching level C1.
Objectives and learning outcomes
1. Develop the students' skills in intermediate comprehension and communication
2. Develop the students' capacity to research, obtain and manage information
Skills and expected results
- Listening skills: understanding the English language when used by native speakers from different English-speaking countries and selecting specific information from oral speeches, audio texts or videos.
- Reading skills: understanding the general message of different written texts and selecting specific information from authentic texts written in English and related to the students' world and experiences.
- Speaking skills: giving presentations in English and interact with the teacher and their peers, by expressing themselves in English with a certain degree of flexibility and fluency.
- Writing skills: writing reports and other texts related to the world in which students operate.
Themes
1. Checking out
1.1 Receptionist duties
1.2 Quality standards
1.3 Life in the front office
2. Tourism today
2.1 The future of tourism
2.2 Challenges for tourism managers
2.3 Being managed vs. being a manager
3. Hotel management
3.1 Success in hotel trade
3.2 Being front office manager
4. Quality in Tourism
4.1 Quality service
4.2 Formal complaints
Grammar:
- Verb tenses (present simple, present perfect, past and future)
- Conditional
- Collocations and expressions with verb "get"
- Other contents that arise from questions posed by students or during the analysis of current documents
Vocabulary:
- Greetings, complaints and compliments
- Giving opinions, agree and disagree
- Making predictions
- Giving presentations to a target audience
- Giving advice
- Writing formal e-mails and letters
- Words and expressions specifically related to each thematic area of the programme.
1. Develop the students' skills in intermediate comprehension and communication
Regarding this goal, the contents included in sub chapters 1.1 to 1.3 will develop and consolidate the oral and written expression levels.
2. Develop the students' capacity to research, obtain and manage information
In this case sub chapters 2.1 to 4.2 will be the operational tools to reach this specific goal, supported by the practical exercises of the grammar units.
| Robin Walker & Keith Harding;Tourism 3 - Management, Oxford University Press, 2020 |
| Robin Walker & Keith Harding;Tourism 2 - Encounters, Oxford University Press, 2018 |
| Bill Muscall;Business Vocabulary in Use: Advanced, Cambridge University Press, 2017 |
| Rawdon Wyatt;Check your English Vocabulary for Leisure, Travel and Tourism, Bloomsbury Publishing, 2019 |
| Leo Jones;Welcome! : English for Travel and Tourism Industry, Cambridge University Press, 2005 |
| John R. Walker & Josielyn T. Walker;Introduction to Hospitality, 8th Edition, Pearson, 2020. ISBN: 978848448564 |
Different themes are presented and explored within the overall design of the course. The activities chosen focus on oral and written communication. In the classroom context, a subject is brought to students' attention every week and students are called to intervene, in guided or free exercises, in this last case with greater space for students' creativity and autonomy. Group work and research are included in the programme. Students' external individual work should include research to be done on the topic of the following week, as well as intensive practice of the topics covered in previous weeks.
Avaliação distribuída com exame final
| Description | Type | Time (hours) | Conclusion Date |
|---|---|---|---|
| Attendance (estimated) | Lessons | 30 | |
| Projectos | 19 | ||
| Participação Presencial | 8 | ||
| Teste/Exame | 2 | ||
| Study | 48 | ||
| Total: | 107 |
Written tests (2) - (35% + 35%)
Oral presentation: 30%
Students enrolled in Continuous Assessment should prepare and give a 5-minute presentation on a topic of their choice related to the course programme. Students should use the PowerPoint or a similar programme for class presentation.
The presentation grades will be awarded according to the following criteria:
- submission of the project plan by the e-Learning platform / Turnitin: originality and relevance of the selected topic (5%);
- English language proficiency level, fluency, and interactive communication demonstrated during the presentation and defence of the project (20%)
- submission of the final report by the e-Learning platform / Turnitin: ability to summarise the main arguments of the presentation, emphasising the strengths and weaknesses of the presentation, and putting forward improvement suggestions, if applicable (5%).
Failure to present the work excludes the student from the continuous assessment scheme and, in turn, implies his / her transition to the final assessment scheme.
According to the General Regulation:
a) All students will register their presence during lessons and, if their absenteeism rate is over 30% of the total number of lessons for each course unit, they will automatically be transferred to the final assessment modality of the regular season.
b) In written tests and evaluation, a minimum score of 7.5 (seven point five) values is required.
c) In case students miss or obtain less than 7.5 in the written tests or the written projects, they will be automatically transferred to Final Assessmen of the regular seasont
d) In case students miss or obtain less than 7.5 in the second written test, they may only be subject to the Appeal season for tests.
e) All the written assessments included in the evaluation (reports, case studies, etc.) must be submitted through the Turnitin data base, available at the eLearning Platform. It would be accepted a similarity rate of less than 30%.
Final exam: 100%
1. Develop the students' skills in intermediate comprehension and communication
The first goal will be reached through the reading and comprehension of several texts, thus implying the elaboration of exercises and debates.
2. Develop the students' capacity to research, obtain and manage information
The second goal will be assured through the work within the scope of the group projects and the research activities (ABI INFORM)