DESCRIPTIVE SUMMARY OF CURRICULAR UNIT The curricular unit of hotel supply management has the objective of developing competencies in the area of purchasing, inventory and procurement management, setting its importance in the context of other functional areas of hotel management. Theoretical-practical concepts of provisioning in hotels will be provided and, when possible, contact will be provided with the experiential practice of these functions in the business sphere. OBJECTIVES AND EXPECTED RESULTS OF LEARNING The conclusion of this curricular unit should allow the students to obtain a set of theoretical-practical knowledge, which allow to perceive the importance of provisioning in the context of hotel management. The aim is to provide students with the basis for effective management of procurement, planning and controlling acquisitions and stocks, negotiating with suppliers and contributing to more competitive management results in the professional context.
COMPETENCES TO BE DEVELOPED: At the end of the course, students should be able to: - Understand the role of provisioning in a hotel management context; - To obtain the necessary basis for the optimization of the processes of supply management in a professional context; - Understand the procurement management process; - Understand the relevance of procurement and strategic sourcing for a company; - Establish a system of selection, interaction and control of suppliers; - Assimilate the main concepts of stock management and warehousing; - Monitor the procurement policies applied.
Programme
Part I Hotel Procurement: Concepts and Context I.1 Basic concepts: supply of goods and services I.2 Importance of supply I.3 Articulation with other areas I.4 Supply objectives I.5 Provisioning as a function in an organization chart I.6 Social and Environmental Responsibility in Procurement
Part II Shopping II.1 Organization of the purchasing department II.2 Internal and external relations of the purchasing officer II.3 Planning II.4 Budgeting II.5 Control
Part III Search III.1 Strategic Procurement and Sourcing III.2 Models
Part IV Suppliers IV.1 Qualification of suppliers IV.2 Relations with suppliers IV.3 Trading IV.4 Payment policy IV.5 Information management IV.6 Agree on levels of service and quality IV.7 Evaluation of suppliers
Part V Stock management V.1 Previous concepts V.2 Stock types V.3 Stock classification V.4 Principles of stock management V.5 Optimum stock level V.6 Cost control V.7 Information systems
Part VI Storage VI.1 Operational methods of storage VI.2 Management of space and information in a warehouse
Part VII Control of purchasing management processes VII.1 Definition of indicators and critical success factors of the business area
Demonstration of the syllabus coherence with the curricular unit's learning objectives
The study of concepts and context, the approach to the operation in a purchasing department, suppliers management, stock management policy and storage will allow, as a whole, to understand the functioning of effective supply management in a hotel unit or a similar commercial establishment.
Together, the practical component, the case study and the theoretical approach will provide a clear understanding of the functioning of Procurement and present tools to understand and optimize departments in a professional context.
Main literature
FEINSTEIN, Andrew H.; HERTZMAN, Jean; STEFANELLI, John M;Purchasing: Selection and Procurement for the Hospitality Industry, John Wiley & Sons, 2016. ISBN: ISBN: 1119148510
QUINTAS, Manuel Ai;Organização e Gestão Hoteleira I, II e III,, Edições Oteltur, 2006. ISBN: 978-972-999-5804
Supplementary Bibliography
GONÇALVES; Mónica;Aprovisionamento, Logística e Stocks, Delegação Regional Norte, IEFP, 2013
COSTA, Rodrigues;Introdução à Gestão Hoteleira, Editora Lidel, 2012. ISBN: 978-972-757-8603
Learning Methods
- Theoretical exposition of the programmatic contents, complemented by the elaboration, discussion and analysis of practical and didactic cases (promoting the research, the search for self-knowledge, organization of the perceptions and the capacity for argumentation); - Interaction of knowledge, through the discussion of scientific articles, texts, videos, guest-oriented seminars and an external visit. - Follow-up of students in the study, case analysis and project resolution.
The learning will be consolidated by the students through the individual study, and will be applied in the resolution and defense of practical cases.
Assessment Components
Avaliação distribuída com exame final
Assessment Components
Description
Type
Time (hours)
Conclusion Date
Attendance (estimated)
Lessons
30
Avaliação contínua
Teste/Exame
3
Other contact hours
Study
6
works developed by group members
Teste/Exame
20
Study
Study
48
Total:
107
Continuous Assessment
2 Individual written tests, each with a weighting of 30%, making up 60% of the grade. 1 Written work, with a weighting of 30% of the grade. Participation in class with a weighting of 10% in the final grade.
Under the terms of the Bachelor's Regulation: 1. The actual presence of the students in the classes will be registered and, if the number of absences per student exceeds 30% of the total number of contact sessions provided for each course unit, it will automatically be transferred to the final evaluation of the normal season. 2. In the written tests and assessment elements referred to in points b) to e) of paragraph 2 of Article 39 it is necessary to obtain a minimum grade of 7.5 (seven point five) values. 3. If the student is absent or has a grade lower than 7.5 points in the tests or evaluation elements referred to in the previous number, he will be automatically transferred to the final evaluation of the normal season. 4. If the student fails to obtain a grade of less than 7.5 points in the second written test (held on the same date as the final written test of the normal time), he / she may apply for evaluation at the time of appeal.
Final Exam
Individual written test with a 100% weight.
The practical or theoretical-practical work(s) referred to in point b) of paragraph 2 of Art. 39 may also be considered, with a weighting corresponding to half of that considered in the continuous assessment, if the student communicates such intention to the professor, filling, in that case, a specific form to be made available by the professor at the moment of the written exam.
Demonstration of the coherence between the teaching methodologies and the learning outcomes
Together,
the practical component, the case study and the theoretical approach will provide
a clear understanding of the functioning of Procurement and present tools to
understand and optimize departments in a professional context.