Production and Operations Management

Subject: 2023/2024 - 2S

Programmes

Hours Effectively Taught

MGE1

Aims, Skills and Learning Outcomes

Descriptive summary of course unit
Scientific principles of management of the operations required to produce the goods and services provided by an organization will be given. The specific operations management in what way the company will use its production and service capabilities to ensure the sustainability of the company's overall strategy. Planning and Control of Operations associated with the supply chain, information system and logistics, considering the basic principles of LEAN Manufacturing and the tools most appropriate to the Layout Factory, guarantee a better understanding of the transformation systems and services used by organizations . The most current knowledge in the successful management of the operations of the largest manufacturing and service organizations will also be taught.

Objectives and learning outcomes
- Provide knowledge of Operations Management to identify modern techniques and methods for solving production problems and establishing objectives compatible with the organization's strategy;
- Strengthen the scientific and technical domain of short- and medium-term planning;
- Develop cognitive skills on LEAN Thinking, supply chain management and service management;
- To enable students to rationalize the use of organizations resources;

Skills to be developed
- Design operations management systems in an integrated production process
- Diagnose and solve problems of operations management
- Identify the constraints of a productive system
- Implement corrections at the level of operations management
- Apply knowledge in the optimization of existing production systems
- Select and use operations management methods and techniques for problem solving

Programme

1. The components of operations management
2. Operations management in business strategy
2.1. Production Management in Industrial Processes
3. Operations planning and control (MRP, JIT and OPT)
4. Lean manufacturing thinking
5. Quality in Operations Management
6. The layout of Operations Systems
7. Supply Chain Management (SCM)
8. Industrial maintenance and operations management
9. Information systems and operations management evaluation
10. The Global Compact and the coherence of Operations and Production Management

Demonstration of the syllabus coherence with the curricular unit's learning objectives

The UC is structured in 10 integrated and fundamental themes in Operations Management and Production of companies and other organizations, starting with the identification of the components of the GO and its connection to the business strategy. It is considered the structuring and guarantee instruments of planning and control of operations, using the latest methodologies of lean manufacturing, jit, kanban and kayzen. Organizational layout methods are worked on, in a perspective of the implementation of quality systems. A special study of the Supply Chain Management and its components as a core structure of the Value Chain of organizations and Companies is made, while taking into account the issues of handling information systems and assessing operations management. Approach to the United Nations Global Compact and Operations and Production Management.

Main literature

Supplementary Bibliography

Learning Methods

Theoretical-practical classes will be used to present and discuss the concepts, methodologies and techniques of operations management, planning, supply chain management, performance evaluation of operations and implementation of the management information system. The concepts and techniques will be exemplified through problem solving and case analysis.
The methodology of teaching / learning is based on the deepening of theoretical concepts, illustrated through the approach of practical cases on the various themes of Operations Management in the context of the classroom. Learning is consolidated through individual study and will be applied in the resolution and defense of practical cases. For this purpose, specific software programs will be used in the market and theoretical expositions using the data show. It will also be encouraged the preparation of reports of oral presentation of the results obtained in a simulated context of meetings of company management.

Assessment Components

Avaliação distribuída com exame final

Assessment Components

Continuous Assessment

Final Exam

1 Individual written test: 100%

Demonstration of the coherence between the teaching methodologies and the learning outcomes

The coherence of the methodologies is guaranteed by a teacher-oriented teaching process that defines the strategies and techniques to be used, namely an approach adapted by the teacher that determines the use of information, guides the choice of resources to be used, previously sent to students via the SIGARRA system.
The methods of collective teaching and group teaching will be used in which will be adopted the Exhibition and Mixed Exposition of the subjects with presentation of case studies for discussion and discussion in class.