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Creation of Products and Tourist Experiences

Code: LTU2223    Acronym: CPET

Subject: 2019/2020 - 2S

Teaching Area: Tourism

Programmes

Acronym Study plan Curriculum Years ECTS Contact hours Total Hours
LTU Aviso nº 9929/2017 & Ret. nº 612/2017 4 36 107

Hours Effectively Taught

LTU2

Theoretical-Practical: 30,00
Other: 6,00

Teaching - Hours

Theoretical-Practical: 2,00
Other: 0,40

Aims, Skills and Learning Outcomes

Descriptive summary of course unit
The curricular unit aims to equip students with knowledge in the creation of tourism products and experiences, from the development of skills in the field of creativity and innovation, at a time when new tourists are looking for more authentic products and experiences. Thus, we will study creative tourism and experiences in particular, using case studies, as well as an invitation to practical activities of creativity applied to tourism.

Objectives and expected learning outcomes
1. Know the evolution of the concept of creativity
2. Know the foundation of the creative economy and experiences
3. Recognize the importance of cultural and creative industries in tourism
4. Recognize the importance of creativity in organizations
5. Know and apply creativity development techniques
6. Know creative approaches to tourism
7. Know the potential and interest of creative tourism
8. Know and apply the process of creating tourism products and experiences
9. Analyze and discuss practical examples

Skills to be developed

It is intended that students develop the following competences:
1. Acquire theoretical knowledge that allows the mastery of fundamental concepts and themes in the field of product creation and tourist experiences
2. Stimulate the capacity of observation, analysis and critical sense in the application of technical concepts of the tourism area, as well as of situations and contexts of the activity
3. Make students aware of the importance of tourism, tourism experience and experience and the responsibility of tourism professionals in these areas
4. Encourage personal and behavioral skills in terms of creativity, teamwork, leadership, responsibility, motivation and autonomy for success
5. Develop a taste for tourism research

Programme

1. Creation and creativity
1.1. Evolution and definition
1.2. Creative economy
1.3. Cultural and creative industries
1.4. Creativity in organizations
1.5. Creativity Techniques
2. Creativity and tourism
2.1. Creative approaches to tourism (urban and rural dimension)
2.2. New tourist and creative tourism
3. Tourism products and experiences
3.1. Resources and products
3.2. Tourist survey
3.3. Saving experiences
3.4. Significant experiments and co-creation
3.5. Experiential Marketing
3.6. Creative production
3.7. Study cases

Demonstration of the syllabus coherence with the curricular unit's learning objectives

The proposed program allows students to gain knowledge and develop the competencies foreseen in the objectives, as follows:
- Theme 1 responds to objective 1, exploring the theme of creativity and creativity
- Theme 2 aims to respond to objectives 2,3,4 and 5, exploring the theme of the importance of creativity and its potential of application in tourism
- Topic 3 responds to objectives 6, 7, 8 and 9, focusing on the study of tourist products and experiences

Main literature

Netto, A. & Gaeta, C. ;Turismo de experiências, Senac, 2011
Morgan, M.; Lugosi, P. & Brent Richie, J. (Eds);The tourism and leisure experience: consumer and managerial perspectives, Channel View Publications, 2010

Supplementary Bibliography

Filipe, C. ;Andanças do turismo criativo, Universidade de Aveiro, 2009
Moscardo, G. ;;Understanding Tourist Experience through mindfullness theoryIn Kozak, M. & Decrop, A. (Eds.)Handbook of tourist behavior: theory and practice, Routledge, 2008
Sun Tung, V. & Ritchie, J. ;Exploring the essence of memorable tourism experiences, Annals of tourism research, 38 (4), 2011
Hudson, S. & Ritchie, J.B.;;Branding a memorable destination experience. The case of "Brand Canada"., International Journal of Tourism Research, 2009
Morgan, M., Elbe, J. & de Esteban Curiel, J.;Has the experience economy arrived yet? The views of destination managers., International Journal of Tourism Research. 11: 201-216.,, 2009
Morgan, M., Lugosi, P. & Ritchie, J.R.B. (eds);The Tourism and Leisure Experience: Consumer and Managerial Perspectives., Channel View Publications, 2010
Ryan, C. ;Tourism experience: A review of the literature, 2010
Schmitt, B.H;Customer Experience Management: A Revolutionary Approach to Connecting with your Customers, John Wiley, 2003
Uriely, N.;The tourist experience: Conceptual developments., Annals of Tourism Research 32: 199-216, 2005
Ferreira, D. ;Processos criativos: a relação entre criatividade e criação, Universidade Europeia, 2017
Pinto, A.;Produtos turísticos- instrumentos de desenvolvimento local. Caso de estudo-Sardoal., Instituto Politécnico de Tomar, 2013

Learning Methods

The contents will be presented in dynamic expositive classes, intending a strong participation of the students, in order to promote the communication, critical reflection and discussion of ideas in the different themes. For this, exercises, case studies, illustrative videos and other multimedia material will be presented. Technical / practical sessions (in the classroom and via e-learning platform), presentation sessions and discussion of works will be promoted.


Assessment Components

Avaliação distribuída com exame final

Assessment Components

Description Type Time (hours) Conclusion Date
Attendance (estimated)  Lessons  30
 Participação Presencial  6
 Teste/Exame  3
 Study  68
  Total: 107

Continuous Assessment

2 individual written tests: 2x35%
2 Written work: 20%
Presentation: 10%
TOTAL: 100%


Under Degree Regulations:

1. The actual presence of students in classes will registered, and if the number of absences for student exceed 30% of the total number of contact sessions scheduled for each course will be automatically transferred to the final evaluation of the regular season.
2. In written tests and evaluation elements referred to in sub-paragraphs b) to e) of paragraph 2 of Art. 39 is required to obtain a minimum score of 7.5 (seven point five) values.
3. If the student lacks or get a grade below 7.5 points in the tests or on the elements of assessment referred above, will be automatically transferred to the final evaluation of the regular season.
4. If the student lacks or get a grade below 7.5 points in the second written test (conducted on the same date of the written test end of the regular season) may be required registration for evaluation at the appeal time.
5. All written academic papers for assessment (reports, case studies, etc.) may be submited in the Turnitin database, available on the ISAG E-Learning platform, with a similarity rate of up to 30% acceptable.

Final Exam

Written exam: 100%
Under Degree Regulation:
The practical or theoretical-practical work (s) referred in b) in the number 2 of the 39. article may also be considered, with a weighting corresponding to half of that considered in the context of continuous assessment, provided that the student communicates such intention to the teacher through the completion of a specific form to be made available by the teacher at the individual written test day.

Demonstration of the coherence between the teaching methodologies and the learning outcomes

The methodologies considered the characteristics of the curricular unit. In spite of a theoretical nature, the use of case studies and other support materials aims to contribute to the achievement of the objectives of the curricular unit, from an applied or practical point of view.