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Technologies and Management Support Systems

Code: LGE2218    Acronym: TSSG

Subject: 2019/2020 - 1S

Web page:http://elearning.isag.pt/isag1920/
Teaching Area: Informatics

Programmes

Acronym Study plan Curriculum Years ECTS Contact hours Total Hours
LGE Aviso n.º 9752/2017, de 23 de agosto 4 ECTS 45 106

Hours Effectively Taught

LGE2N

Práticas: 30,00
Other: 15,00

LGE2D

Práticas: 30,00
Other: 15,00

Teaching - Hours

Práticas: 2,00
Other: 1,00

Software

R Studio

Microsoft Office Excel

R Commander

Primavera BSS

Teaching Language

Portuguese

Aims, Skills and Learning Outcomes

DESCRIPTIVE SUMMARY
The unit, Management Information Systems (IS) connects two distinct areas of knowledge, Information Technology (IT) and Management.
On this course will be discussed concepts related to information systems, application and framework for organizational environment.

OBJECTIVES AND LEARNING OUTCOMES
The objectives of the course are:
1. Describe and identify the role of information systems in the management of organizations;
2. Characterize types of information systems and understand their impact within an organization;
3. Using management information systems support: Microsoft Excel, Primavera BSS, R Commander and others;

SKILLS TO BE DEVELOPED
With this course, it is intended that students acquire the following skills:
1. Identify a management information system and the importance for the organization;
2. Knowing how to use a management information system autonomously: Microsoft Excel, Primavera BSS, R Commander and others;

Programme

The organization of the course is as follows:
1. Organizational Information System
1.1. The concept of System
1.1.1. General Systems Theory;
1.1.2. General characteristics of the systems.
1.2. The Organizational System
1.3. Information systems
1.3.1. System - Concept and examples;
1.3.2. Informaion System - concept and components;
1.3.3. Information system and computer systems;
1.3.4. Information System (IS) and Information Technology (IT);
1.3.5. Main types of information systems;
1.3.6. Development stages of information systems.
1.4. The role of Information Technology in the Organizations Management
1.5. Business Information Systems
1.5.1. The evolution of Information Systems in Organizations;
1.5.2. The Database Management Systems;
1.5.3. ERP Systems (Enterprise Resource Planning);
1.5.4. CRM Sistems (Customer Relationship Management);
1.5.5. Interorganizational Information Systems.
2. Microsoft Excel as a management support tool
2.1. Analysis and Data Management
2.1.1. Charts
2.1.2. Operations on tables
2.1.3. Data filters
2.1.4. Tables and dynamic graphics
2.1.5. Analysis chances
2.1.6. Analysis tools
2.2. Automating tasks
2.2.1. Command macros
2.2.2. User-defined functions
3. Information Systems applied to Management
3.1. Use of a Content Management System (CMS)
3.1.1. Open source Software
3.1.2. Open source CMS
3.1.3. Joomla platform
3.2. Statistical software R
3.2.1. Introduction to software R
3.2.2. Programming in R
3.3. Use of software Primavera BSS
3.3.1. Introduction to software Primavera BSS
3.3.2. Express Administrator
3.3.3. Express ERP
3.3.4. Express POS

Demonstration of the syllabus coherence with the curricular unit's learning objectives

In this curricular will be taught concepts that allow the student to learn techniques and meet tools applied to the Management. In this sense, the unit will begin with general introductory concepts (topic 1) that will respond to Objective 1 and introduce Objective 2. Afterwards students will learn its practical application using specific softwares (topics 2 and 3) completing Objective 2 and giving response to Objective 3.

Main literature

RODRIGUES, L.;Utilização do Excel para Economia & Gestão, FCA Editora de Informática, 2016. ISBN: 978-972-722-775-4
CARVALHO, A.;Gráficos com Excel - 95 exercícios, FCA Editora de Informática, 2017. ISBN: 978-972-722-876-8

Supplementary Bibliography

CARVALHO, A., LOPES, F. e MORAIS, M.;Desenvolvimento de Sistemas de Informação, FCA Editora de Informática, 2005. ISBN: 972-722-461-X
Marques, P., Costa, N;Fundamental do Excel 2013, FCA Editora de Informática, 2014. ISBN: 978-972-722-800-3
Pereira, L., Piairo, H.;Introdução à Estatística Em R e SPSS, Chiado Editora, 2012. ISBN: 9789896978778
Kramer, J., Mitova, M. e Radke, A.;Joomla! 2.5 Livro de Iniciante, Cocoate, 2013

Learning Methods

There will aplied the following methods: exhibition, demonstration and experimentation. Multimedia presentations will support most of the expository content. The most practical part of the course will be mostly dedicated to carrying out enforcement activities of the contents taught, assuming here the teacher, the role of tutor, recalling concepts and functionality, providing support and encouraging students to refine and hone their performances.
During classes students are always encouraged to take a pro-active critical participation, about the contents exposed and present current topics for debate.


Assessment Components

Avaliação distribuída com exame final

Assessment Components

Description Type Time (hours) Conclusion Date
Attendance (estimated)  Lessons  30
Others  Trabalho laboratorial ou de campo  15
Individual assessment  Teste/Exame  4
Individual self-study  Study  57
  Total: 106

Continuous Assessment

Two individual written tests, each weighing 40% of the final grade.
Two practical activities (delivery through the e-learning platform) with a global weighting of 20% of the final grade.

Under the terms of the Bachelor's Regulation:
a) The students' attendance in classes will be recorded and, if the number of absences per student exceeds 30% of the total number of lessons scheduled for each course unit, the student will be automatically transferred to the final evaluation (regular season).
b) In the written tests and other assessment elements mentioned in paragraph 2 of Art. 30 it is necessary to obtain a minimum grade of 7.5 (seven point five) points.
c) If the student misses a test or receives a grade lower than 7.5 points in the tests or in another assessment element mentioned in the previous number, the student will be automatically transferred to the final evaluation (regular season).
d) If the student misses or obtains less than 7.5 in the second written test, held in the same date of the final exam in the regular season, they may apply for further evaluation in the Appeal season.
e) All written academic work provided for in the assessment (reports, case studies, etc.) must be submitted to the Turnitin database, available on the ISAG E-Learning platform, with a similarity rate up to 30% acceptable.

Final Exam

Individual written test with a weighting of 100%.

Proofs and special works


Demonstration of the coherence between the teaching methodologies and the learning outcomes

The teaching methodology assumes theoretical and practical characteristics appropriate to the nature of the subjects taught and to the objectives of the curricular unit. The spirit of reflection and discovery in students is encouraged as a way of obtaining real qualifications both in terms of the assimilation of theoretical knowledge and in the capacity of its application to practical situations. In this way, the defined objectives will be achieved, both with regard to the understanding of the concepts and with regard to the capacity for their practical application.