| Code: | DPT03 | Acronym: | CEO |
| Teaching Area: | Management |
| Acronym | Study plan | Curriculum Years | ECTS | Contact hours | Total Hours |
|---|---|---|---|---|---|
| CTSPDP | Aviso nº 10227/2016 | 1º | 4 | 30 | 107 |
Teaching - Hours
|
Portuguese
DESCRIPTIVE SUMMARY OF CURRICULAR UNIT
Through this course unit students are expected to internalize the concept of organization, characterizing various organizational theories, such as the classical approaches, the school of human relations, systemic theory and contingency approaches. Subsequently, competencies that contribute to the effectiveness of a manager in an organization will be developed and analyzed. Taking into consideration the problems related to individual performance and organizational productivity, several motivational theories are analyzed, with great emphasis on communication processes in an organization, situations of conflict, the problem of occupational stress and the main orientations in the interpersonal relationship . The role of the group in organizations and the importance of teamwork are also an important area of knowledge to be developed, presenting an evolution of the scientific study on the phenomenon of leadership, highlighting the main points of the most significant investigations in this field. It is also intended to promote the study of ethics and corporate responsibility.
OBJECTIVES AND RESULTS OF LEARNING OUTCOMES
a) To provide an understanding of the reasons that led to the analysis of organizations on a scientific and rational basis
b) To understand the importance of the human element as a crucial explanatory basis for the internal functioning of organizations and to describe organizations as social systems
c) Understand the motivational process and know the main concepts of motivational theories
d) Provide the knowledge of the theoretical concepts to be able to analyze the functioning of the groups
e) Understand the importance of effective communication for individual development and organizational success
f) Provide an understanding of the leadership problem
g) Reflect on the importance of morality, ethics and deontology, taking into account the personal and professional dimensions
h) To know and understand the main perspectives related to ethics and moral development
COMPETENCES TO DEVELOP
a) To carry out a diagnosis of the organizational climate
b) Improve the motivational levels of the organizational collaborators
c) Improve communication processes
d) To intervene in the management of conflicts
e) Leading and motivating multidisciplinary teams
f) To develop the ability to listen effectively, negotiating, persuading and arguing
g) To develop an expression and communication compatible with the professional exercise, including in the negotiation processes and in the individual communications, in the groups and organizations
h) Reflect and act critically, understanding their position and function in the organization
i) To master the basic vocabulary of Ethics and Deontology, namely with regard to the themes developed and the theories presented
1. Understanding organizations. The contribution of different approaches for the need to understand the importance of human behavior in organizational contexts.
2. Robert Katz`s triple competence: technical, interpersonal and strategic.
3. Human motivation: Motivational theories of content (Maslow; ERG de Alderfer; MccLelland, Herzberg) and process (Locke e Latham; Vroom).
4. Occupational Stress: Definitions and approaches of stress concept. Theoretical models of occupational stress. Antecedents and causes of occupational stress. Sources of stress; individual characteristics; distress and eustress; coping and savoring; stress consequences.
5. Communication`s importance within the organizational context. Verbal and non-verbal communication; Porter communicational attitudes. Morton Deutsch communicational models.
6. Conflict and main guidelines for interpersonal relationships. Different types of conflicts: The emotional detachment and the super ordinate goal technical.
7. The leadership process: leadership and chieftaincy concepts; Kurt Lewin and Blake e Mouton models. The Multiplex Model: his contribution for the conduction of work meeting.
8.Groups within organizations and the importance of teamwork.
9. Moral ethic and deontology: a clarification of the concepts. The different theoretical ethics.
10. Social responsibility of organizations.
The study of the different schools aims to understand the importance of human behavior in organizational contexts. The focus on the development of interpersonal skills leads to topics related to motivation, communication processes, conflict management, teamwork as well as occupational stress. The main models of leadership of work teams are studied, giving great emphasis to the study of different ethical theories.
| CUNHA, M. P. [et al.];Manual de Comportamento Organizacional e Gestão, Editora RH, Lda, 2016. ISBN: 978-972-8871-58-1 |
| PARREIRA, M.;Liderança: A Fórmula Multiplex, Edições Sílabo, Lda, 2010. ISBN: 978-972-618-593-2 |
| FERREIRA, J.M., NEVES, J. & CAETANO, A. ;;Manual de psicossociologia das organizações, McGraw-Hill, 2011 |
| GONÇALVES, S.;Psicossociologia do Trabalho e das Organizações. Princípios e Práticas, Pactor, 2014 |
| SCHEIN, E.;Psicologia Organizacional, Prentice-Hall do Brasil Lda, 1982 |
| ALMEIDA, F.;;Ética, Valores Humanos e Responsabilidade Social das Empresas, Princípia Editora, Lda, 2010 |
| PARREIRA, A.;Comunicação e motivação nos grupos e reuniões de trabalho, Plátano, 1989 |
| FERREIRA, J.M., NEVES, J. & CAETANO, A.;Manual de psicossociologia das organizações, McGraw-Hill, 2011 |
| PARREIRA, A.;Os processos de liderança nas equipas de trabalho, Plátano, 1989 |
| VALA, J., [et.al.];Psicologia Social das Organizações, Celta Editora, 1994 |
It is intended to encourage students to participate actively in classes, developing their critical skills and their skills for effective personal study. Preference will be given to active methods, notably through the use of case studies, group work and role-playing. Wherever possible, the theoretical approach to the topics will make use of students¿ different personal and professional experiences, establishing a direct relationship with the labour market. With the aim of enhancing learning, audiovisual methods may also be used.
Avaliação distribuída com exame final
| Description | Type | Time (hours) | Conclusion Date |
|---|---|---|---|
| Attendance (estimated) | Lessons | 30 | |
| Test/Exam | Teste/Exame | 3 | |
| Self study | Study | 74 | |
| Total: | 107 |
Individual written test: 2 (35% +35%)
Miniteste: 1 (20%)
Elearning activity: 1 (10%)
Under the terms of the CTSP's Regulation:
1. The students' attendance in classes will be recorded and, if the number of absences per student exceeds 30% of the total number of lessons scheduled for each course unit, the student will be automatically transferred to the final evaluation (regular season).
2. In the written tests and other assessment elements mentioned in paragraph 2 of Art. 30 it is necessary to obtain a minimum grade of 7.5 (seven point five) points.
3. If the student misses a test or receives a grade lower than 7.5 points in the tests or in another assessment element mentioned in the previous number, the student will be automatically transferred to the final evaluation (regular season).
4. If the student misses or obtains less than 7.5 in the second written test, held in the same date of the final exam in the regular season, they may apply for further evaluation in the Appeal season.
An individual written test: one (100%)
Under Regulation:
The practical or theoretical-practical work (s) referred in b) in the number 2 of the 30º article may also be considered, with a weighting corresponding to half of that considered in the context of continuous assessment, provided that the student communicates such intention to the teacher through the completion of a specific form to be made available by the teacher at the individual written test day.
This course aims to promote the development of interpersonal skills, so the use of case studies, role-playing and group work are the most appropriate for the development of these skills.